CrownCloud - Status - LA nodes are unreachable.

Issue #	Subject	Category	Type	Status	% Completed	Last updated at
239	LA nodes are unreachable.	KVM	Incident	Resolved	100%	2018-12-19 14:54:29

Updates on this issue

2018-12-07 17:36:19

All servers are UP and running.

Let us know if you face any issues in connecting to network or your services being offline.

Regards,

CrownCloud Staff

2018-12-06 17:25:53

LA nodes are coming online one after the other, Check on your panel to know if your VPS is online. If it isn't, It'll be up soon.

Thank you,

CrownCloud Staff

2018-12-06 14:07:50

Hi, We have identified a possible vulnerability which has originated from one of our server vendors who we use to transfer ISO's and Templates to our servers. The vulnerability seems to have originated from an unsecured IPMI on the server which we weren't aware of existing. As a precautionary measure, the nodes that have been in contact with this server have been shut down, We are in the process of backing up VPS images and re-installing the node of each server. As this is a time and painstaking process, we ask our customers to be patient with us and wait for updates on the portal. We have started getting nodes back up one after the other, we hope to complete this process in the next 4-5hrs. We truly apologize for the inconvenience caused. Thank you, CrownCloud Staff

2018-12-05 22:55:24

More LA nodes are down, DataCenter has reported some problem with the internal network. We're looking to resolve this ASAP!

2018-12-05 21:11:38

Hi,

We are aware that CC-LA2-1 is down and all the servers are powered down. We are working with the DataCenter to resolve this issue.

Apologies for the inconvenience caused by this.

Regards,

CrownCloud Staff