Issue # Subject Category Type Status % Completed Last updated at
595Planned Migration from LA1 to LA2 Data CenterDatacenterMaintenanceResolved
100%
2025-02-02 14:54:26
CrownCloud - Status - Planned Migration from LA1 to LA2 Data Center

Updates on this issue

2025-01-28 06:57:15

Hello,


IPv6 is functioning properly now. 

Please check and contact our support team if you need anything.


Regards,
CrownCloud Support Team

2025-01-27 13:54:25

Hi, 


The network issue has been resolved on the Dedicated server and everything is up now.

We’re currently finalizing IPv6 configurations and will provide updates as soon as they are ready.


Regards,
CrownCloud Support Team

2025-01-27 10:45:36

Hi,

We've noticed Dedicated server networks are currently down.
We are working on to get online as soon as possible.

Regards,
CrownCloud Support Team

2025-01-27 05:20:49

Hello,

The migration scheduled for Sunday, January 26th, at 2:00 PM UTC (6:00 AM PST) is successfully completed within the 12-hour timeframe. All servers are now online and working as expected, with IPv4 functioning properly. We’re currently finalizing IPv6 configurations and will provide updates as soon as they are ready.


Regards,
CrownCloud Support Team

2025-01-27 02:22:46

Part of the network has been restored.

We're working on to restore the remaining servers and network.

2025-01-26 23:00:32

Last batch of equipments aer being moved to the new Datacenter.

Our engineers and DC technicians are configuring the Networking.



2025-01-26 18:01:02

Rack #3 has arrived at the new datacenter and is being setup.

2025-01-26 15:33:16

We are now starting with the migrations.

Servers are now going down, we will update as we progress.


Regards,
CrownCloud Support Team

2025-01-25 16:36:12

Hello,

Due to ongoing issues and lack of transparency at our LA1 Data Center, we’ve decided to migrate all equipment and servers to our existing LA2 Data Center.

Scheduled Migration Window:

+-------------------------------------------------------------+

Date: Sunday, 26th January
Start Time: 2:00 PM UTC (6:00AM PST)
Estimated Downtime: ~12 hours 

+-------------------------------------------------------------+


This move ensures improved stability and avoids future downtimes at LA1. We apologize for the inconvenience and appreciate your understanding.


We will update this space as we progress.


Regards,
CrownCloud Support Team